To develop a consolidated reporting and analytical solution which can capture PNR and e-ticket transactions in near real time from Sabre GDS (Global Distribution System).
Performance based decision support. Perform effective CRM. Measure Agent and PCC performance. Common reporting solution for all services (Airline, Hotel, Car, Sabre Profiles)
TravelPIE: The solution provided automation via a SaaS based system. The interface gave an enterprise level view of the transactional data. The process extracts and cleans the data that changes over period of time and updates the dashboards as desired by the operational users. Other data sources like industry news feeds and RSS are meshed up to present back a context based information. This information is used to manage decision in real-time while executing transactions.